TNC Electrical Services Ltd
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TNC Electrical Services Ltd
Home
Services
Projects
Contact Us
Privacy Policy
Terms of use
More
  • Home
  • Services
  • Projects
  • Contact Us
  • Privacy Policy
  • Terms of use

  • Home
  • Services
  • Projects
  • Contact Us
  • Privacy Policy
  • Terms of use

Privacy Policy

  

TNC’s Privacy Policy is a statement and a legal document that states how the company and website collects, handles and processes data of its customers and visitors. It is established on the company’s core values of integrity, honesty, conscientiousness, courtesy, equity, competence, fairness and respect.

TNC Electrical Services Ltd takes your privacy seriously and every effort is made to keep your personal information secure.  Your information is kept strictly confidential and we do not share information unless necessary.  TNC never sells personal information to third parties.  

Personal information we hold about an individual may include the following:

  • Name
  • Address
  • Email
  • Phone number 

TNC uses industry standards on Information Security to safeguard sensitive information, such as financial information, intellectual property, employee details and any other personal information entrusted to us.  Our information security systems apply to people, processes and information technology systems on a risk management basis.  TNC has an Information Security policy which outlines baseline controls, ensure compliance with applicable areas. TNC ensures information will be protected against authorised access or misuse and for the continued security of information assets and to ensure  regulatory, contractural and legal requirements are complied with including GPDR. 

Our contact details

TNC Electrical Services Ltd

Unit 2 Block 1 

London Road Industrial Estate

Arrol Place

Glasgow 

G40 3NY

Phone Number:   0141 554 7355

E-mail: enquires@tncelectrical.com 

The type of personal information we collect

TNC currently collects and process the following information:

• Name and contact details and addresses 

• Email address details

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• to provide a quotation or for goods and services to be delivered 

We use the information that you have given us in order to provide a quote for electrical services or to deliver an electrical installation service and do not hold onto this personal information for any longer than necessary for us to carry out this task.

TNC Electrical Services Ltd does not share this information with any other company, organisations or individuals.  

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting [equiries@tncelectrical.com]

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.


In exceptional circumstances, TNC may pass your personal information to a third party such as our subcontractors and do this only for them to carry out the work on our behalf.  For the duration of this subcontracting agreement they are subject to TNC’s strict confidentiality procedures and will not sell your personal

data.  


How we store your personal information

Your information is securely stored and is kept for the limited time we require then it is securely disposed of.  

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at equires@tncelectrical.comor phone 0141 554 7355 if you wish to make a request.

TNC only collects personal data we actually need for our specified purposes.  TNC checks that it has sufficient personal data to properly fulfil those purposes.

TNC Electrical Services Ltd periodically reviews the data we hold, and securely delete anything we don’t need. 


How to complain

If you have any concerns about our use of your personal information, you can make a complaint  to us at TNC Electrical Services 

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.

TNC Electrical Services - SC569504

Date: 05/02/2023 

Copyright © 2024 TNC Electrical Services Ltd - All Rights Reserved.

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