TNC’s Privacy Policy is a statement and a legal document that states how the company and website collects, handles and processes data of its customers and visitors. It is established on the company’s core values of integrity, honesty, conscientiousness, courtesy, equity, competence, fairness and respect.
TNC Electrical Services Ltd takes your privacy seriously and every effort is made to keep your personal information secure. Your information is kept strictly confidential and we do not share information unless necessary. TNC never sells personal information to third parties.
Personal information we hold about an individual may include the following:
TNC uses industry standards on Information Security to safeguard sensitive information, such as financial information, intellectual property, employee details and any other personal information entrusted to us. Our information security systems apply to people, processes and information technology systems on a risk management basis. TNC has an Information Security policy which outlines baseline controls, ensure compliance with applicable areas. TNC ensures information will be protected against authorised access or misuse and for the continued security of information assets and to ensure regulatory, contractural and legal requirements are complied with including GPDR.
Our contact details
TNC Electrical Services Ltd
Unit 2 Block 1
London Road Industrial Estate
Arrol Place
Glasgow
G40 3NY
Phone Number: 0141 554 7355
E-mail: enquires@tncelectrical.com
The type of personal information we collect
TNC currently collects and process the following information:
• Name and contact details and addresses
• Email address details
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
• to provide a quotation or for goods and services to be delivered
We use the information that you have given us in order to provide a quote for electrical services or to deliver an electrical installation service and do not hold onto this personal information for any longer than necessary for us to carry out this task.
TNC Electrical Services Ltd does not share this information with any other company, organisations or individuals.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting [equiries@tncelectrical.com]
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
In exceptional circumstances, TNC may pass your personal information to a third party such as our subcontractors and do this only for them to carry out the work on our behalf. For the duration of this subcontracting agreement they are subject to TNC’s strict confidentiality procedures and will not sell your personal
data.
How we store your personal information
Your information is securely stored and is kept for the limited time we require then it is securely disposed of.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at equires@tncelectrical.comor phone 0141 554 7355 if you wish to make a request.
TNC only collects personal data we actually need for our specified purposes. TNC checks that it has sufficient personal data to properly fulfil those purposes.
TNC Electrical Services Ltd periodically reviews the data we hold, and securely delete anything we don’t need.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at TNC Electrical Services
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.
TNC Electrical Services - SC569504
Date: 05/02/2023